Digital Transformation: Leveraging Employee Benefits Data For Greater Impact

30 May 2017  Asean, Singapore

    We have reached our venue’s full capacity so registration is now closed.


    Our 2017 Employee Benefits event is here. Hear from our experts, industry leaders and your peers on the latest developments in the digital world. From the role of technology in a claims environment to increasing engagement via a benefits management platform, the discussions at this year’s event will not disappoint you.

    Join us for an afternoon dedicated to discussions on how to navigate in an increasingly digital world, and the role of technology and employee benefits data analytics in delivering the promise of employee experience topics that are most valuable to you when embarking on a digital transformation with regard to your benefits strategy.

    All of us at Mercer Marsh Benefits eagerly look forward to seeing you on 30th May! Reserve your spot  





    Welcome remarks


    Opening Remarks
    Kulshaan Singh
    Country CEO, Mercer Singapore


    Disruptive Technology Transformation: Developing a Next Generation
    Benefits Communication and Administration Strategy

    Joshua Fisher  - Director, Asia Pacific, Thomsons Online Benefits


    Digitizing Claims Experience  Using Total Agility
    Santosh Gon – Head of Transformation, Aviva Ltd


    Table Discussion


    Coffee Break


    HR - The Battle Between Opinions and Data
    Liana Attard, Principal - Asia Zone Consulting Leader, Mercer Marsh Benefits


    Panel Discussion
    Digital Transformation: Leveraging Employee: Benefits Data For Greater Impact

    Moderator: Neil Narale - Singapore Business Leader, Mercer Marsh Benefits

    Godelieve van Dooren - Hi Tech & Consumer  Industry Leader, Mercer
    Louise Phillips - Asia Pacific Benefits Design Leader, IBM
    Chetna Singh, - Vice President , APJ Total Rewards, SAP
    Adel Tan - Director Compensation & Benefits Apac, LinkedIn


    Closing Remarks


    Event Ends


      Santosh Gon
      Head of Transformation
      Aviva Ltd

    Santosh Gon is Transformation Director with Aviva Singapore. In his current role, he is responsible for strategic road mapping, improving the execution capability of the organization and managing the portfolio of all strategic initiatives with a focus on delivering customer outcomes. Over the last 15 years, working with international organizations he has developed a significant expertise in business transformation, change management, and Business process re-engineering. He holds a Masters Degree in Business.

      Chetna Singh
      VP, APJ Total Rewards

    Chetna Singh is a respected Total Rewards professional with 19 years of experience in leading global organizations like Cisco, JP Morgan and Motorola. She is proudly recognized by World HRD Congress for “Global Compensation & Benefits Leader Award” in 2017. She is currently head of the Total Rewards function at SAP Asia Pacific Japan based in Singapore. She has been a champion to envision leading edge initiatives rollouts in this region. As a leader, Chetna has always strived to deliver seamless & innovative solutions to business in the era of digital disruption and multi-generations changing needs.

    Louise Phillips
    Asia Pacific Benefits Design Leader

    An expert in HR strategy, benefits, outsourcing and customer consultancy, Louise has 20 years of experience leading human resources functions for IBM.  Louise is currently the Benefits Design Leader for IBM APAC, based in Singapore, after spending the last 3 years in UAE,  driving change as MEA senior benefits leader in Dubai. Louise has worked across many geographies, including Middle East, Africa, Asia and Europe. She brings a passionate commitment to performance excellence and change management that optimizes the alignment of HR with the IBM’s strategic objectives.  Louise continuously develops her theoretical proficiency and applies cutting-edge academic methodology to generate pragmatic solutions to real-world challenges. As well as implementing technology driven solutions that have generated huge cost savings. Recognized as an industry thought leader, Louise has written articles for several magazines and spoken at major HR conferences to large audiences. She was identified as one of the top 100 UK benefits professionals by ‘Employee Benefits’ organization.

      Adel Tan
      Director Compensation & Benefits APAC

    A seasoned HR professional with experience in leading both HR generalist and Compensation & Benefit functions across local & foreign multinationals such as SingTel, PepsiCo International, Reckitt Benckiser and SAP. Adel spent her early career in Compensation & Benefits and thereafter moved on to take HR Generalist roles. She holds a Bachelor’s Degree of Human Resource Management and is also a certified Global Remuneration Professional from World at Work and Hogan (HPI) Coach.

    Currently the Director, Compensation & Benefits APAC for LinkedIn, Adel is the trusted adviser to the various lines of business, providing consulting expertise on all aspects of Compensation & Benefits including program design, implementation and communication.

    Her personal brand statement: “Being a thought leader in my field, delivering beautiful solutions and developing best teams that positively impact our workforce, our business and our members.”


    Kulshaan Singh
    Chief Executive Officer, Singapore

    Kulshaan is a Partner and CEO of Mercer’s Singapore business. In his current role he is focused on bringing the best of Mercer’s capabilities in advancing the health, wealth and career of the most vital asset of our clients – their people.

    In his previous role at Mercer, Kulshaan was Growth Leader across Asia, Africa and Latin America. The role involved strategy and execution of sales and client growth plans.

      Liana Attard
      Asia Zone Consulting Leader  
      Mercer Marsh Benefits

    Liana is the regional benefits leader with more than 17 years experience in advising on employee benefit issues. Her main focus for the past eight years has been employee benefits consulting across Asia Pacific; for the past eight years, Liana has been based in Singapore.

    Liana’s background includes a wide range of experience dealing with multinational organizations, including global relationship and project management and strategic planning with respect to designing, financing and providing benefits to a global workforce with a focus on cost and risk management, wellness and governance.

      Neil Narale
      Singapore Business Leader  
      Mercer Marsh Benefits     

    Neil's client responsibilities centre on helping multinational corporations manage their benefit offerings from a local and regional perspective. Previously since 2016, Neil was the Retirement Leader for Asia. In 2010, Neil was the Leader of the India Retirement Service Centre located in Gurgaon, India. Prior to this, Neil was the Leader of the Toronto Retirement Service Centre. Neil joined Mercer in 2003 as a Retirement Consultant and Actuary in Mercer’s Toronto, Canada office.

      Godelieve van Dooren
      Hi Tech & Consumer  Industry Leader


    Godelieve is Mercer’s  Industry Leader for Asia-Pacific  focusing on High Tech and Consumer Goods (& Retail) as well as Mercer Career’s Benefits Products & Services Leader. She leads several industry forums comprising of leading High Tech, eCommerce/Internet, FMCG and Retail companies and serves as the regional account manager for large Consumer Goods and High Tech accounts across MMC.  Godelieve also leads Diversity & Inclusion initiatives for Mercer for the ASEAN countries and supports organizations in implementing D&I policies in the region.

    From 2013 to 2016 she led Mercer’s insights and products business across 8 countries in ASEAN, and also served as the Mercer Malaysia country manager. Before joining Mercer in 2007, Godelieve worked as a senior human resources consultant with Ernst & Young in the Netherlands, specializing in benefits design and consulting. She has led many projects for multinational companies on HR issues concerning human resource strategies, performance management and development of reward schemes focusing on (flexible) benefits plans.

      Josh Fisher
      Director, Asia Pacific 
      Thomson Online Benefits    

    Joshua is responsible for Thomsons’ commercial delivery across Asia Pacific and is Client Director for a number of major relationships, including financial services, technology and government alongside Thomsons’ partnership network across Asia Pacific. He provides consulting expertise and supports clients in the implementation of Darwin-based solutions including benefits administration, flexible benefits and total reward.

    Josh brings over 7 years of benefit consulting experience, having previously managed Thomsons’ client business covering technology based retirement, health and wellness and communications initiatives.


Tuesday, 30 May 2017

Friday, 26 May 2017
We have reached our venue’s full capacity so registration is now closed.

1:30pm – 5:30pm
(Registration starts at 1:00pm)

Taurus/Leo on Level 1
Marina Mandarin Singapore
6 Raffles Boulevard
Marina Square
Singapore 039594

Complimentary, by invitation only
[Includes a tea/coffee break with refreshments]