The BPO Call Center industry is a significant contributor to the Philippines’ economy, delivering business growth and employment opportunities particularly during the global pandemic. In the post-pandemic world, the industry faces regulatory, workforce and business transformation challenges to sustain its long-term success.

So, how can the industry maintain the competitive edge in the global outsourcing arena? Recruiting and retaining a thriving and future-ready workforce is the key.

For a deep dive on this topic, Mercer is hosting an exclusive, by invitation only HR Leaders face-to-face Workshop to discuss on how scalable assessments, backed by science, can help Recruitment Leaders hire the best talent at the right time based on the skills and competencies required by their organization.



  • Sean Darilay, Talent Solutions Business Leader
  • Zahura Bernisca, Talent Solutions Business Development Manager

Attendees to the workshop will be entitled to a FREE 14-Day Trial of our SpeechX: AI-Powered English Proficiency Assessment Tool  

Register now

Limited seats available on a first come, first served basis

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Event details:


Date: Wednesday, 14 December 2022


Time: 3:00pm - 4:30pm 


Venue: Mercer Philippines Office, 20F Six/NEO Building, 5th Avenue corner 26th Street, Bonifacio Global City, Taguig