Careers at Mercer

What can you expect?

• Lead sales and client engagement in Talent Management, Job Redesign, Workforce Transformation and/or HR Strategy & Operations
• Provide thought leadership by developing points-of-view and opinion papers as well as research efforts relevant to those areas
  
• Support client engagement and project delivery in other complementary areas, as needed
  
• Mentor, coach, engage, nurture and inspire consultants in the team to deliver a high standard of work
  

What is in it for you?

• Professional environment where your career path really matters and is supported in our global organization of 76,000 employees over 134 countries
• Constant Challenge – work in a fast-paced environment in a company with strong values
  
• Team Culture – collaborative group of top-notch professionals and stakeholders
  
• Genuine work-life balance with flexible working arrangements
  
• Competitive salary and comprehensive benefits and programs
  

We will count on you to: 

• Build trust-based, long-term client relationships
• Lead business development efforts including the generation of leads and engagement with prospects, build a strong and sustainable business development pipeline
  
• Lead proposal shaping, solution design fit to client needs and nurture upselling/ cross-selling client opportunities
  
• Guide and lead client delivery in the areas of Talent Management, Job Redesign, Workforce Transformation and/or HR Strategy & Operations
  
• Develop strategies, including value differentiators, go-to-market plans and channel management plans for Mercer’s solutions in the practice area
  
• Lead, direct and guide consulting engagements, provide guidance to project teams to build trusted relationships and deliver client value
  
• Manage project scope, finances and stakeholders to time, quality, budget while developing team skills
  
• Support team engagement and well-being; build a thriving, high performing team
  

What you need to have:

• 8 to 10 years’ experience in HR consulting across various domains such as Talent Management, Job Redesign, Workforce Transformation, HR Strategy & Operations
• Deep expertise in content areas, good client engagement building upskilling plans and project management
  
• Led sales and delivery across clients
  

What makes you stand out:

• Thrive in problem-solving, shaping solutions, understanding and solving for client needs
• Drive a positive, constructive, engaging work and high-performance culture by espousing appropriate behaviors and inspiring others in the team to do likewise
  
• Take ownership in the career development needs and champion the professional development of consultants in the team
  
• Champion change management efforts for strengthening Mercer’s overall business and financial performance
  

To apply, please email your CV to: jayson.pe-benito@mmc.com

In order to support our team and strengthen the growth of our Health business in the Philippines, Mercer Marsh Benefits is looking for: Senior Client Relationship Manager

What can you expect?

• You will build excellent relationships with your assigned portfolio of globally or regionally appointed corporate clients, and deliver service within / exceeding clients’ expectations. You will also be expected to lead and mentor the junior brokers in the team.

What is in it for you?

• Comprehensive employee benefits and insurance coverage
• We strive to make Mercer the employer of choice for the best and brightest diverse talent, fostering an inclusive work environment where employees from varied backgrounds, cultures and ethnicities can thrive.
  

We will count on you to:

• Plan and execute overall client strategy to ensure client retention and revenue growth of your assigned clients portfolio.
• Understand your clients’ global guiding principles, business profile, risk exposures, requirements, expectations and to provide appropriate advice / recommendations on their insurance program and flexible benefits program.
  
• Presents benchmarking data, claims analysis and provides relevant market trends / insights to clients as part of the renewal process.
  
• Adhere to peer review process to ensure high standard and accuracy of deliverables to clients.
  
• Manage the renewal process with clients seamlessly. Ensure all activities are in compliance with regulations and internal procedures, and the necessary documents are collected and placed with insurers.
  
• Check of policy contracts, endorsements, invoices to ensure accuracy.
  
• Ensure prompt internal financial reporting and payment collection of insurance premium and / or fees from clients.
  
• Update global benefits systems to provide accurate information for your global / regional clients in a timely manner.
  
• Maintain collaborative relationships with colleagues from global, regional and local support teams working through tasks / requests / issues and ultimately providing value-add deliverables to clients.
  
• Identify opportunity to up- and cross-sell inter-department services that fulfill and/or add value to clients.
  
• Lead and mentor junior brokers within the team
  
• Undertake any ad hoc duties / tasks that may be assigned.
  

What you need to have:

• Bachelor’s Degree
• 4-6 years of working experience in Employee Benefits segment in Broking/Insurance industry.
  
• Strong domain knowledge, and client management experience in health and benefits consulting.
  
• Strong oral and written communication skills and presentation skills.
  
• Analytical, critical thinking, good interpersonal and problem solving skills.
  
• Global mindset with experience in working with a team environment across borders.
  

What makes you stand out:

• Proficient with MS Office (Outlook, Word, PowerPoint and Excel).
• General knowledge of Compensation & Benefit practices (employee benefit underwriting, health care management, flexible benefits).
  

To apply, please email your CV to: kris.caoyonan@mmc.com

Mercer Marsh Benefits is looking for an experienced sales professional to join our Manila office.

Health & Benefits Sales Professional

What can you expect?

• As a Sales Professional in MMB you will be asked to learn complex lines of business and develop sales strategies that create dynamic product offerings that solve some of the most critical challenges facing employers in employee health and benefits.
• Your sales career at MMB will bring you to a new level of skills in collaboration, critical thinking and industry visibility

What is in it for you?

• Work for the global leader in the health and benefits space
• Deliver innovative solutions that address the health and wellness needs of our clients and their employees
  
• You will be backed by a world class team of consultants who are widely recognized as problem solvers and industry thought leaders
  

We will count on you to:

• Execute sales goals by maintaining a large book of business of complex or high-yield accounts by conducting frequent sales presentations, calls and meetings
• Apply highly developed market and internal service offering insights to sales cold calls to engage potential clients, generate interest and schedule meetings or presentations
  
• Create sales proposals, presentations and RFP responses which creatively and effectively address complex prospect needs and appropriately communicate the business value of internal services and offerings
  
• Lead complex account processes from the identification stage to closing; leading pricing negotiations, facilitating product and expectation discussions and ultimately securing a beneficial financial outcome for the business
  

What you need to have: 

• Bachelor’s degree
• Strong track record of achieving sales goals
  
• Exposure to Consulting (nice to have)
  

What makes you stand out?

• Experience selling to companies in 1,000 – 5,000 employee space
• Experiential knowledge of the Benefits or Healthcare industry
  
• Strong Network & ability to gain access to C-suite level executives.
  

To apply, please email your CV to: kris.caoyonan@mmc.com

Mercer Marsh Benefits is seeking candidates for the following position based in Manila office: Health Benefits Consultant.

Reports directly to the Consulting and Analytics Leader and is responsible for meeting the revenue targets and the delivery of the consulting projects to the client. Work with Sales team to meet the consulting sales targets and with the Broking and Analytics team on the activities that will be done to deliver the commitments of the consulting project, leveraging on the analytics report to develop programs leading to consulting.

What can you expect?

• Professional environment where your career path really matters and is supported in our global organization of 76,000 employees over 134 countries
• Constant Challenge – work in a fast-paced environment in a company with strong values
  
• Team Culture – collaborative group of top-notch professionals and stakeholder
  

What is in it for you?

• A company with a strong brand and strong results to match
• Genuine work-life balance with flexible working arrangements
  
• Competitive salary and comprehensive benefits and programs
  

We will count on you to: 

• Set strategy and implementation plan to drive growth in consulting business
• Work with the Consulting and Analytics Leader for development of local consulting strategy and execution
• Work with Sales and Broking teams on understanding market dynamics, competition, economic factors that can impact the consulting business and come up with a strategy that can be implemented to meet the business goals in the short, medium and long term.
• Monitor and track progress of initiatives identified to ensure delivery against committed goals
• Lead the team in identifying white space, new solutions or new tools that can attract new clients and cross sell to existing clients
• Partner with the Consulting and Analytics Leader in building a sustainable consulting business that will drive profitable revenue growth
  
• Bring consulting discipline to large broking accounts in Philippines
  
• Training the Sales and Broking teams and increase their awareness and enable them to articulate the value and services to clients and having them support the delivery of projects. Provide management, mentoring and coaching to project team members.
  
• Contributing as a subject matter expert to the sales initiatives and consulting projects such as benefit plan redesign, benchmarking studies (both qualitative and quantitative), alternative funding arrangements (pooling, captive arrangements), health & wellness strategies, analytics style projects
  
• Actively participate in marketing programs and social media initiatives that will drive sales for consulting.
  
• Be the subject matter expert on regional & local health issues, benefit needs, opportunities, challenges, upcoming health care and legislative agenda,
  
• Assist in building up a market presence/brand via speaking engagements, affiliated with local chamber of commerce and associations.
  
• Manage the consulting financials, forecasting, planning and budgeting to drive strategy and vision over the short and long term
  
• Accountable for revenue and profitability of consulting projects.
  
• Initiate the yearly planning with the Sales and Broking teams to ensure understanding of the sales and revenue targets and the initiatives that will be decked to deliver the goals
  
• Drive the strategic planning discussions with the Sales and Broking teams and put in place actions with accountabilities and monitor progress to the targets.
  
• Understand the aspects of revenue recognition, forecast methodology, short and long term levers that impact revenue and expense, DRO management, Mercer’s revenue cycle and colleague responsibilities
  

What you need to have:

• Strong background in Consulting and Health Benefits
• Proficiency using Microsoft Excel or similar programs.
  
• Ability to work both independently and in a dynamic team environment with rapidly changing priorities and demands
  
• Excellent organizational, interpersonal, verbal, and written communication skills
  
• Demonstrated ability to drive results and take initiative
  

To apply, please email your CV to: kris.caoyonan@mmc.com