At Mercer, we believe passionately in listening to employees and that by responding to the voice of the employee, organizations can make directed change to improve the employee experience and other crucial business outcomes. This has never been more important than during the past few years, when all of us around the globe were faced with uncertainty, anxiety and a constantly changing environment.
Many of our clients have asked us what impact COVID-19 has had on the employee experience, and, in these reports, we highlight our key observations across Indonesia, Philippines, Malaysia and Thailand. We explore the levels of engagement in these countries and probe into other important factors that make up the employee experience.
The Mercer team would be glad to discuss these findings with you or explore how we can support you in your employee listening journey.