Top trends for 2020–2021

With a global pandemic kicking off 2020, the new decade has been filled not only with fevered discussions about our health, wealth, jobs and well-being – but about the impact on our collective futures too. We’ve embraced new technologies more rapidly than we could have imagined. We’ve adopted remote working at speed. And the health and safety of our people has never been more critical.


COVID-19 didn’t just invade bodies, it exposed cracks in existing structures and accelerated change towards what was previously termed the ‘future of work’.


The four trends Mercer uncovered last year have not only endured an extraordinary year, they have grown in relevance. What is critical now is how companies act.


Explore Mercer’s refreshed 2020–2021 Global Talent Trends Report and the new Southeast Asia, Indonesia and Philippines local editions to understand the four key priorities setting the agenda for 2021. 

Focus on futures

Work together to ensure people thrive now and in the future.

Race to reskill

Transform the workforce for a new world economy.


Sense with science

See ahead by augmenting Al with human intuition.

Energize the experience

Inspire and invigorate people by redesigning the work experience.

Our shifting future

We enter 2021 with a fundamentally altered view of work and society. Leaders are listening to their employees more than ever, and need to demonstrate empathy, inclusiveness and responsiveness on a daily basis. Leveraging the insights that emerge, it has never been more vital to weave together the technology and human agendas. What is the best way to respond to these challenges? How are leading organizations balancing listening and duty of care with agility and digital transformation? And how are employers transforming business practices for sustainability? 

Global talent trends study webinar series

Register for our complimentary webinars or watch them on demand as we explore the evolution of these key trends and discuss on how local and global companies are responding to some of the most significant issues of our time.


Download the 2020–2021 Global Talent Trends Reports

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